Support That Goes Beyond Policy
It’s the small, human moments—offering calmness, listening deeply, extending a hand—that can create real, lasting impact.
Our
Ambassador Programme is a practical, experiential training day for those supporting the emotional wellbeing of others.
It’s tailored for:
- Healthcare professionals and care staff
- Mental Health First Aiders & Wellbeing Champions
- Anyone interested in bringing more connection, wellbeing and joy to their clients and service users
Whether you’re holding space for colleagues, supporting clients in distress or offering compassionate care this
programme gives you the tools to make a grounded, gentle, sometimes profoundly transformative, connection.
What the Day Covers
The Energy of Gentleness
Gentleness is not softness—it’s strength wrapped in peace.
We explore how gentleness soothes the nervous system, reduces reactivity, and builds emotional safety—for yourself and those around you.
Listening with Presence
How to listen without judgement, to know when to hold space, and when to signpost. These are the skills that deepen trust and connection.
The Power of Positive Touch
The emotional and physiological benefits of caring touch.
How to offer a simple, 20-minute therapeutic hand massage—a proven way to reduce anxiety, support sleep, relieve pain and tension, and enhance wellbeing.
Safeguarding & Reflective Practice
Safeguarding awareness, reflective practice, and practical guidance on introducing this approach within your organisation.
What You’ll Take Away
- Practical life skills, including a therapeutic hand massage, which enhance connection and feelings of safety
- Greater emotional resilience based on the latest neuroscience to support self regulation
- Skills to support calm in high-stress moments
- the possibility of creating a more compassionate culture in your workplace
- On going support
- The chance to join our voluntary outreach and community work
Proven in Practice
This training has been delivered to staff across diverse settings, including NHS hospitals, Great Ormond Street Hospital, Children's Hospices, Care Homes, Recovery Hubs and Community Support Teams.
By offering another form of support, that doesn't necessarily require words, this training is also beneficial to Mental Health First Aiders and Wellbeing Champions. and has an immediate proven positive impact on feelings of wellbeing.
Participants report improvements in:
- Stress and anxiety management
- Sleep and relaxation
- Emotional regulation and connection
- Pain relief, especially in the hands
- Overall wellbeing
- Team cohesion and increased work satisfaction
To read about the impact that our work has had on the patients and staff of the ICU at the Conquest Hospital
click here
Re Life Impact
holistic care that significantly improves patient and staff experiences and outcomes in the work in the ITU has become an ever more enjoyable place to be.
We are proud to partner with A Touch of Gentleness and look forward to offering more staff the opportunity of attending this transformative day which increases connection and a sense of well-being in so many ways.”
Senior Staff Member, Conquest Hospital
Why This Matters
When we slow down enough to offer presence, gentleness and touch—we reconnect with the core of what it means to care.
There is nothing more supportive or healing than this.
The Bigger Picture
When you work with us, you're part of something wider.
To date we've partnered with over 70 organisations, charities and communities including care homes, prisons, refugees and those that are homeless.
We have also attended 100's of different local events.
All proceeds from this training day support our voluntary outreach and help bring compassionate connection, joy and feelings of peace back to the heart of society.
Let’s Start the Conversation
This programme can be delivered in-house for teams or offered as an open-access training for anyone interested within your organisation.
If you would like to find out more email us on
info@atouchofgentleness.org
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